Analyze
Bring product reviews into Sentimo and score sentiment, respect, constructiveness and sarcasm.
Connect Judge.me to analyze product reviews, sync moderation decisions and prepare on-brand private replies. Choose when accepted replies are sent back through Judge.me.
See your review workflow mapped to Sentimo with no commitment.
“The bag feels well made and fits everything I need. The delivery took longer than expected.”
Thanks, Alex. We’re glad the bag works well for you, and we’re sorry the delivery took longer than expected. We appreciate you sharing both parts of your experience.
Illustrative example · Sample review, scores and workflow.
See where Sentimo helps and what happens in your connected platform.
Bring product reviews into Sentimo and score sentiment, respect, constructiveness and sarcasm.
Apply your review rules and sync supported moderation decisions back to Judge.me.
Prepare a reply in your brand tone, then export accepted replies when reply export is enabled.
Replies sent through this connector are private replies, not public review responses.
Keep the review, its analysis and the response draft together in Sentimo. Judge.me handles the private reply sent through the connector.
Illustrative drafts for the same product review. Choose a tone to see how response guidance changes the wording.
Set up the connection and choose the workflow that fits your team.
Add your Judge.me connection details to import your store’s reviews.
Choose moderation rules, reply guidance and the approval process that fits your team.
Sync moderation decisions and enable private reply export, with email delivery configured separately.
Replies sent through this connector are private replies, not public review responses.
What to know before connecting Judge.me to Sentimo.
Bring your current review setup and workflow. We will walk through the supported connection and settings with you.