AI that fits your constraints, not the other way around
Sentimo helps teams review, classify, and answer feedback faster. The default setup is managed for speed and simplicity. If you have data residency or governance needs, we adapt the deployment.
Managed AI stays the standard path. Regional hosting and dedicated deployment only come in when your requirements call for them.
Deployment in practice
1. Managed AI
The default setup for speed, simplicity, and the best overall experience.
2. Regional hosting
Available for data residency and governance needs, depending on regional availability.
3. Dedicated deployment
Optional, and only used when stricter infrastructure requirements make it necessary.
What this means in practice
Most teams start with managed AI and never need more infrastructure than that. When data residency, governance, or internal policy requirements change the picture, Sentimo can adapt without changing the product itself.
- Managed AI stays the default because it is the fastest and simplest path for most teams.
- Regional hosting is there for teams with data residency and governance needs.
- Dedicated deployment stays secondary and only comes in when requirements clearly justify it.
What the AI actually does
The goal is straightforward: reduce manual work and help your team act faster.
Understand reviews
It reads tone, intent, and context, even when feedback is short or unclear.
Support moderation
It helps surface sentiment, sarcasm, respect, and constructiveness so your team can review feedback with more context, not just binary flags.
Draft responses
It suggests replies your team can review, adjust, and approve before anything is sent.
Deployment options
Same product. Different deployment choices based on what your organization needs.
1. Managed AI
This is the default setup. It is the simplest way to start and usually the best fit for speed, maintenance, and overall performance.
- No infrastructure to manage
- Fast deployment
- Best default experience for most teams
2. Regional hosting
For organizations with data residency requirements, Sentimo can be deployed in a regional setup while keeping the product experience consistent.
- Hosted in your preferred region (e.g. Canada), depending on availability
- Designed for data residency requirements
- Useful for compliance and governance needs
3. Dedicated deployment (optional)
Available for stricter requirements, when a more isolated setup is needed.
Used only when needed.
Data handling
Your data is processed to deliver the product features you use. It is not used to train public AI models. We keep the approach clear so teams can assess it without guessing.
- No training of public models on customer data
- Processing aligned with your selected setup
- Clear discussion when specific residency or governance needs apply
Human control
Sentimo is built to assist people, not replace them. Teams stay in control of review rules, response approval, and the level of automation they are comfortable with.
- Humans stay in the loop
- Approval can stay manual where needed
- Rules and thresholds can be adjusted over time
Why this matters
AI is easier to adopt when the setup matches real constraints. Some teams want the fastest path. Others need regional hosting or a more isolated environment. Sentimo is built to support both without forcing one model on everyone.
Move fast by default
Teams that want speed can start with a managed setup and avoid infrastructure work.
Adapt when requirements change
Teams with governance or residency constraints can keep the same product with a different deployment model.
FAQ
Short answers to the questions teams usually ask first.
Let’s match the setup to your requirements
Start with managed AI, or talk to us if you need regional hosting or a dedicated deployment model.