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Back to homeEvery review and comment is scored with clear definitions so teams can act fast and consistently.
Sentiment for overall emotion
Respect for civility and safety
Constructiveness for actionability
Sarcasm to avoid false positives
Explain every review with four signals so teams know what to act on.
Key outcomes your team gets immediately.
Every score includes a reason and example.
Filters and alerts built on each signal.
Consistent scoring across channels.
AI reads the content and detects tone and intent.
Sentiment, respect, constructiveness, and sarcasm are computed.
Rules decide what to approve, flag, or escalate.
Practical scenarios where this feature delivers immediate value.
Teams that need fast triage
Moderation policies based on multiple signals
Leaders who want explainable AI
Build a complete workflow across moderation, responses, and insights.
Automate moderation with rules that match your brand standards and reduce manual reviews.
Reply faster with memory-aware drafts that stay consistent over time.
Improve review quality before submission with smart rewrite suggestions.
See a customer’s full feedback history to spot patterns fast.
We will help you configure it in days, not weeks.